Terms of use

Welcome to www.draytek.gr, the official online store of DrayTek Corp products. for Greece and Cyprus. Please read carefully the following terms regarding the rights and obligations of the company CONNECTIVITY & SECURITY TECHNOLOGIES MON. IKE (hereinafter "CONSECT" or "Company") to all website visitors:

 

2, Karpathou str., 15344, Gerakas

VAT#: 800756002, DOY: Pallinis

General Commercial Registry #: 139745801000

Tel.: +302106777007

email: info@draytek.gr

 

The following terms and conditions cover every sale of products and/or services through the online store located on the website www.draytek.gr (hereinafter the "site"). Every User who enters and transacts or uses the services of the online store (hereinafter the "Customer" or "User" respectively) is deemed to consent and unconditionally accept the terms set forth herein, without any exception. If a User does not agree with these terms, he must refrain from using the online store and from any transaction with it. The Company reserves the right to change the terms of use at any time.

 

 

The Company reserves the right to amend unilaterally or update or these terms and the conditions governing the transactions made via the online shop. The Company undertakes the obligation to inform users of any amendments or any other changes via the website hosting the online shop. Please note that changes in the terms and conditions shall not affect already placed orders.

 

 

The Company bears responsibility for the completeness and validity of the information provided on its website www.draytek.gr, including the identity and details of the Company and the characteristics of each marketed product, which are based on the technical specifications as they appear in the official technical brochures and on the manufacturers’ website, as well as the accuracy of the information relating to services provided in the Company’s online shop, subject to the possibility of technical or typographical errors that have escaped the operators’ attention or have been made inadvertently or have resulted from disruptions in the website’s operation due to force majeure, and which the Company agrees to correct should they be brought to its attention.

 

 

 

In the course of online shop transactions, the Company shall notify the User of the availability or unavailability of products based on current stock records and shall in no case guarantee the availability of a product. In any event, the Company undertakes to inform the Client about product unavailability in due time, in which case it shall bear no further responsibility.

The Company shall not be liable for technical problems that users may experience while attempting to access the website and during such access, which result from the operation or compatibility of their systems with the use of the website. Further, the Company shall not be liable for acts or omissions of third parties, especially unauthorised interventions by third parties to products and/or services and/or information available on the website.

The Company strives to provide high-quality services on a daily basis. In the spirit of good faith, the Company shall not be liable for any errors in product features, images and prices that are on display on the website and cannot guarantee that no errors of any cause shall arise during the entry and/or update of the features and/or the price of a product.

 

The Company shall not be liable for unauthorised interventions by third parties to products and/or services and/or information available on the online shop.

 

The Company shall not be liable or responsible for indemnification against any damages and moral damages arising from the failure to provide support services.

 

The Company shall make every reasonable effort to provide high-quality services but it may not guarantee that there will be no disruptions or errors.

 

 

The entire contents of the website (www.draytek.gr) that is posted by CONNECTIVITY & SECURITY TECHNOLOGIES SINGLE MEMBER P.C., including images, graphs, photos, designs, documents, services provided and products are the intellectual property of the Company and/or DrayTek Corp. and are protected pursuant to the relevant provisions of Greek and European law and of international conventions. The names, images, logos and distinctive marks which represent CONNECTIVITY & SECURITY TECHNOLOGIES SINGLE MEMBER P.C. and/or its online shop and/or third parties with whom they have entered into agreements, as well as their products and services, are exclusive trademarks and distinctive marks of CONNECTIVITY & SECURITY TECHNOLOGIES SINGLE MEMBER P.C. and/or www.draytek.gr and/or the aforementioned third parties, protected under Greek, Community and international laws on trademarks, industrial and intellectual property, and unfair competition, and the Company has received permission to use them exclusively for its own needs and for the operation of the online shop.

In any case, the display and exhibition thereof on the website www.draytek.gr should not in any way be construed as a transfer or granting of license or right to use such content.

Further, any software that is used for downloading from this server shall be the intellectual property of the Company:

(a) the use of such documents by this server is exclusively limited to informational and non-commercial purposes or is only personal and they shall not be copied or transferred on another computer network, nor shall they be distributed with any other means of communication

(b) the documents are not altered in any way. Any other use is strictly forbidden by law and may result in severe civil and criminal penalties. Violators shall be prosecuted.

Any copying, transfer, creation of derivative work based on this content or misleading of the public regarding the true provider of the website's content is prohibited. Any reproduction, dissemination or transmission of the content or any other use of the content in any manner or by any means for commercial or other purposes is permitted only upon prior written consent of the Company or any other beneficiary of the intellectual rights.

 

 

5. Payment Methods 

 

You may find the available payment methods here. 

 

 

 

Any User is free to make use of the website pursuant to the Law and accepted principles of morality. The User shall be exclusively responsible for the content of the transactions. The Company shall effect no correction or intervention to the data transferred by the User. The User must fill in correctly and accurately the following fields of the online contact forms: name, surname, email, company, contact telephone number, message, etc. The use of the site is subject to Greek, European and international laws and the User agrees not to use our website in order to break these laws.

 

In light of the above, the User agrees and undertakes not to use the online shop to:

i) send, publish, email or transmit by any other means any content that is illegal for any reason, illegally damages and affects the Company and/or any third parties or breaches the privacy or confidentiality of information of any person;

ii) send, publish, email or transmit by any other means any content that contravenes moral norms, social principles, the protection of minors, etc.;

iii) send, publish, email or transmit by any other means any content which the users have no right to make public under the law or the applicable conventions (such as internal information, proprietary and confidential information acquired or disclosed in the framework of business relations or covered by confidentiality agreements);

iv) send, publish, email or transmit by any other means any content which breaches any patent, trademark, trade secret, copyright or other proprietary rights of third parties;

v) send, publish, email or transmit by any other means any material that contains software viruses or any other codes, files or programs designed to interrupt, harm or damage the operation of any computer software or hardware;

vi) deliberately or unintentionally infringe the applicable legislation or the provisions;

vii) harass third parties in any manner;

viii) collect or save personal data related to other users;

ix) send, publish, email or transmit by any other means any trademarks belonging to the Company and/or to third parties, for which the Company has duly obtained a use and reproduction license.

Further, the User agrees that all members, collaborators, employees, the management, shareholders and other collaborators of the Company shall not be held liable for any consequences resulting from the actions of third parties who use the website. Any use contrary to the above shall entail, in addition to any civil sanctions, termination of the services provided without further notice.

 

 

 

The prices in the online shop may change at any time without prior notice and may vary from the prices mentioned in the Company’s official price list. However, in the spirit of good faith and for your own protection, should you find that a product is offered at an unusually low or high price compared to its market value, we kindly ask you to contact the CONSECT Sales Department at 210-6777007 or by email at info[@]draytek.gr before proceeding with your order.

 

 

You may find the available Shipping methods & terms of Delivery of Orders, here. 

 

 

 

An order may be cancelled in the following cases: Before the order has been completed, during the electronic ordering process, you may use the “back” button on your browser and remove the products from your shopping cart by clicking the “remove” button. If the electronic order has been completed but the product has not yet been dispatched, you can call 210-6777007. In case the electronic order regards equipment, which is mentioned as being “on order”, please contact us within twenty-four (24) hours of placing your order. Otherwise, the order shall be processed and there shall be no possibility of cancellation.

 

 

You may find the Product Return Policy here. 

 

 

The Company has no control over the availability, content, personal data protection policy, quality and completeness of the services provided on other websites and web pages referenced via links, hyperlinks or advertising banners. Therefore, for any problem occurring during the use thereof, the User should refer directly to the respective websites and web pages, which bear responsibility for the services they provide. The links on the online shop are provided for the User’s convenience and the Company shall in no case approve, accept or be held liable for the contents of any such link.

 

 

The information provided by the User in making an online request, is used by the Company to contact the User electronically in order to reply to his or her request. The requests filled in by every User and the electronic correspondence with them shall be treated as confidential information. We shall not disclose the content thereof except to the immediately concerned recipient and in the cases stipulated by law, if this is requested of the Company or if the content of the message is deemed to be harmful and damaging to the Company. Such action is necessary in order to:

1. protect the Company’s rights and property;

2. protect against improper or unauthorised use of the website;

3. protect the personal safety or property of users and consumers in general.

 

If, however, the User provides a false e-mail address to the Company or if they attempt to impersonate another person when sending information online, then all information – including the IP address of the User – shall be subject of investigation. The Company’s staff may need to process the User’s e-mail message in cooperation with the Company’s technical department. In addition, if a User requests to speak to a competent employee from the Company’s Customer Service Department so that they may help the User with any electronic correspondence, then the said employee shall have access to all information relating to the request of such User, including the User’s email address and messages. The Company shall bear no responsibility for the security policies of other websites or for the manner in which they handle their online visitors.

 

Our company, with the aim of improving the services it provides, has integrated the BestPrice 360 Analytics tool into this website, in the context of extracting statistics and performance data from the participation of its online store in the corresponding product price comparison platform www.bestprice.gr , in which it participates. BestPrice Analytics 360 allows the transmission of anonymous data to BestPrice.gr, regarding the movement of users on this website (such as a visit or an online order) for the extraction of the corresponding statistical results and for the improvement of marketing actions In addition, only if you have given your consent to save orders through the corresponding option in your profile at BestPrice.gr, every order you register online will be automatically saved in your profile at BestPrice.gr. This feature serves exclusively the storage of basic order information (such as order code, products, etc.) without transmitting any personal data contained in your order. This possibility is in no way related to the processing of the order, for which our company is responsible and responsible. For more information on the possibility of storing your orders on BestPrice.gr, click here.

 

 

 

1. The Company shall send newsletters at regular intervals.

2. The Company shall not be held liable if the newsletters do not reach their destination, although every possible effort is being made in cooperation with the Internet Service Providers for the safe delivery of newsletters.

3. Newsletters may end up in the spam folder; please check regularly to ensure that they are not stored therein.

4. Please place the Company’s email address (info [@] draytek.gr) on your safe list.

5. Should you wish to stop receiving informative newsletters or wish to unsubscribe from the CONNECTIVITY & SECURITY TECHNOLOGIES SINGLE MEMBER P.C. news delivery system completely, you can notify us either by using the contact form on the website or by sending an email to info[at]draytek.gr.

6. The Company uses a 3rd party company to track newsletter recipients. However, no information related to names, surnames, home addresses is disclosed to third parties.

7. You shall receive information from the Company only if you have chosen to and for as long as you wish. However, if you have placed an order with CONNECTIVITY & SECURITY TECHNOLOGIES SINGLE MEMBER P.C. by using our website, you shall receive automated information e-mails regarding the status of your order. Such notifications cannot be disabled and their delivery is a prerequisite for the correct processing of your order. You are kindly requested to make sure that the above e-mails can reach you and to keep them throughout our transaction.

In case you do not receive such e-mails, you must notify us without delay, as stipulated in the general terms governing our transactions.